Toy Temple Careers

Store Associate

Job Overview

Qualifications

  • Previous experience working in a retail environment.
  • You’ll have to be at least 18 years of age.
  • Coachable and willing to adjust to change.

Responsibilities

  • Providing great customer service.
  • Be able to share knowledge, stock and replenish products and help merchandise the store in a visually appealing way, all while being hyper focused on the in-store experience.
  • Provide an amazing shopping experience that will encourage customers to return.
  • Cover the sales floor and ensure that assigned areas are up to visual standards.
  • Work the register, manage cash transactions, provide your fandom knowledge to process sales transactions and drive add-on sales.
  • Communicate new trends information to management.
  • Engage with customers as they enter the store to provide reassurance if they need help.
  • Support the maintenance of the stock room and keep organized and tidy.
  • Communicate and work as a team with your peers to help get the job done correctly.
  • Completing other activities as assigned by your manager.

 

Assistant Store Manager

Job Overview

Qualifications

  • At least 1-2 years of retail store management experience.
  • Ability to communicate to your peers, recruiting, and some daily operations (scheduling, customer service & merchandising)
  • A high school diploma or GED equivalent
  • Open-minded and inquisitive regarding pop culture fandoms.
  • General ability to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Responsibilities

  • You’ll support the Store Manager in achieving store objectives with regards to hitting sales
  • Support your Store Manager in achieving the sales plan and/or comp sales goals
  • Supporting the stores marketing with creating engagement through customer engagement and social media.
  • Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
  • Keep watch on shrink/loss prevention, payroll hours, and associate schedules
  • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
  • Run sales reports and use data to help guide your strategy to hit sales targets
  • In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused
  • Create and collaborate with Store manager for approval of upcoming schedule prior to it being rolled out to the staff.
  • General ability to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds